Experience of adhering to the section 20 consultation process regarding the carrying out of major works and the recovery of costs from leaseholders
Experience of billing for major works
Ensure that all statutory requirements relating to leasehold property management are adhered to
Deal with enquiries and complaints and provide information and advice regarding leasehold issues
Maintain a professional knowledge of current legislation, guidance and best practise in respect of leasehold management issues
Ensure landlord and tenants comply with the terms, conditions and covenants of the lease
Deal with disputes, including preparation of reports and case files for arbitration, mediation and leasehold valuation tribunal hearings
Develop and maintain accurate case records and provide case monitoring information as requested
Full recovery of major works and service charges, taking appropriate action to recover debts
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